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Here are answers to some frequently asked questions about this product:
Enrolled Agents are required to complete 72 hours of IRS-approved continuing education every three years. This product provides up to 25 hours IRS-approved CE to help EAs stay in compliance with IRS requirements while advancing your tax skills at the same time.
There are many education providers who offer EA continuing education. The primary reasons why Pronto is different and popular are:
1) Our courses are developed by real tax preparers who actually work with real clients.
2) Our courses are not insanely boring like so many other tax education products are. In fact, our courses are rather entertaining at times, if we do say so ourselves.
Our perspective is unique, and we focus on creating great value for you.
We provide a 14-day money back guarantee so that you can try our products with absolutely no risk. We know we are not the right fit for everyone. Our goal is to earn your trust by giving you a great experience.
Yes. You read the textbook, watch the videos, take the test, and get instant scoring, all online. With the Forever Edition Membership, we also provide three live online training webinars, with full question & answer.
Nope! It's all done online.
Yes! All quizzes and exams are open book. And all the answers to all the questions are in the book.
Yes! We utilize a "mix" of PDF textbook chapters, short video training episodes, and interactive questions to create a robust learning experience.
We support Members primarily via fast response email support. Simply email us email@example.com and we will get back you ASAP. Every email you send creates a 'ticket' on our system that must be resolved and this makes sure that we take care of every single need that you have. We also conduct phone support at 310-422-1283 and you can also send a text message to that phone number.
This purchase is a "bundle" that includes 5 courses:
No. You can just take the courses for the hours you need.
EAs need 72 hours every three year renewal "cycle." You must complete at least two hours of Ethics CE every year. You can log into your PTIN account to see how many hours you've already done. Here too is chart from IRS that shows the EA CE requirements.
If you have questions about your particular situation, you can contact the IRS Office of Enrollment, which handles EA matters.
This page is helpful as well if you have questions about how to maintain your EA credential in good standing.
The IRS sets a deadline of December 31 for you to complete CE hours that apply to that calendar year. For this reason, you'll need to complete any courses contained in this bundle by December 31 if you want to receive credit with IRS.
We LOVE to help our Members beat deadlines! Our customer support team works until midnight of every big CE deadline reporting all the hours on time and in full. On average, we report your hours within 10 minutes of course completion--there is a reason they call us "Pronto"! :)
We offer a 14-Day No-Hassle Money Back Guarantee! We are only happy if you're happy and we stand behind our products 100%. The only exception to our refund policy if we have reported either your IRS hours, in which case there are no refunds whatsoever, even if you're within the 14-Day refund period.
If you already have a Forever Edition Membership from a previous year, our system won't allow you to buy it again; the system will tell you that you're already enrolled. To check your membership status, click here to log in to your Pronto Tax School Account. If you see a course in your Dashboard called "Forever Edition Bonuses," you're already a Forever Edition Member. You don't need to buy or do anything, your new course will just "automagically" show up in your account on September 1!
And that's OK! That's why we have two options: The One Time Purchase, with no annual automatic charge, and the Forever Edition, with one small annual automatic charge. Just choose whichever option you prefer, it's all good! :)
Once you log into your Pronto Tax School system, you'll see a course called "Forever Edition Bonuses." This is where you access all the extras you get as a Forever Edition Member.
In order to provide you with the most updated information, some of the Forever Edition Bonuses material comes out closer to tax season.
As a Forever Edition Member, you'll receive notifications when new Forever Edition Bonuses are posted. And, since your course access doesn't expire, you can log in at anytime to view those additional bonus items!
We conduct three main "versions" of this course: the July release, a September update, and then a January update. Forever Edition Members get access to every updated version, when it comes out.
We only want you to be a Forever Edition Member if you want to be a Forever Edition Member. You can cancel anytime! Simply click this link to send an email to our support team, informing us that you want to cancel. You'll then receive a notification that your Membership has been canceled and no charge will appear on your card.
If you want to purchase any of the courses contained in this bundle separately, simply visit the main Pronto Tax School website and you can pick out the courses you need and purchase them separately. Keep in mind that the bundle price is much less than the price of purchasing separately, so that we can reward our loyal Members who do their CE with Pronto every year.