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Frequently Asked Questions:

What tax software is this?  

Is there a way I can download a trial version or demo?

Absolutely!  It's always a good idea to try before you buy.  Here are the steps to download a Drake Software demo:

  1. Register here:
  2. After you register, log into your account, and go here to download the demo software:

After you login, select “Download.” 

Where can I watch more live videos of the software in action?

You can Google search "Drake Tax Software" and watch videos showing how the software works.

Will you help me convert my client database from my old software?

Yes! Our tech support team will provide PERSONALIZED onboarding to convert your client database from you old software into your Pronto Tax Systems software.  "Personalized" means that an actual human being will assist you step-by-step through the process.

Can I convert my client database no matter which software I have been using?

Our tech support team will help you convert from your files contained in professional tax software programs.  We can convert files from almost any professional tax software.  We do not convert client files from TurboTax® or other "do it yourself" tax software programs.  If you have questions about whether or not we can transfer from a particular software or not, please feel free to contact our support team.

Do I need my own Electronic Filing Identification Number (EFIN) from the IRS to use this software?

You do not need an EFIN to purchase or use the software.  You do need an EFIN to e-file returns to the IRS.  If you do 10 or more tax returns professionally, you are required to e-file, unless you fill out an opt-in form.  It normally takes about 45-60 days to get an EFIN from the IRS.

I see tax software that's cheaper than these prices.

What does "plug and play" email marketing mean?

Email marketing remains a highly effective, extremely low cost method of getting clients.  The problem is, you have to write the emails, and set up the system.  We remove those barriers to entry by just giving you the emails!  And we even show you, step-by-step, in detail, how to set up an easy and free email marketing system.

What does "plug and play" Tax Marketing Power Pack mean?

What does "Low Cost, Effective Facebook Advertising Training" mean?

Tell me about the support please...

Our exclusive tax software + training + support package includes the best email and phone tech support we know of in the industry. 


Software Technical Support includes helping you install the software, migrate data, troubleshoot software issues, etc.

Are there additional fees on a per return basis?

No. You have unlimited e-file included.

Are there additional fees for different states?

No. You get all state forms included for the 1040 module.

I want to make sure I'll have good support.

Great support, including straight up CLUTCH tax season support and personalized, one-on-one onboarding to help you get the software set up on your computer(s).

Does Pronto have control of my clients if I buy software through Pronto?

Is there a charge to use the e-signature feature of the software?

Software supplier has added a $5 per signature charge, to use the e-signature / remote signature feature of the software.  You are not obligated to use that feature and, if you don't want to pay the per e-signature fee, you can always obtain a third party e-signature tool and use that.  

As long as you have Windows on your Mac, yes this software can work on a Mac.

Yes, you can put multiple users onto the software on a network. For instance, if you work with three other people, all of them could work off your software license, as long as all returns are e-filed from one central location.

Can I download the software on multiple computers, such as putting one copy on my desktop and one copy on my laptop?

Yes, you can.

Does the software include corporate, partnership, and estate / trust tax return forms as well as individual?

Yup!  Everything included!

Is this offer valid regardless of where I live?

This offer is not valid in Oklahoma, Kansas, Arkansas, and Nebraska, due to a pre-existing business relationship that Drake has with another partner.  Out of respect for their pre-existing relationship, please don't buy this software package if you live in Oklahoma, Kansas, Arkansas, or Nebraska.  Thank you!

Are there any other charges I should be aware of before I purchase?

Do you have a money back guarantee on this software?